Every additional power cycle on a failing drive risks the data you want back. Bring the device in powered off. Recovery pricing follows the failure, and the diagnostic identifies it.
Get a Free QuoteDrive imaged first where it still reads, so recovery works from a copy and never from the failing original.
1 to 3 business days
Diagnose My ComputerStorage on modern phones is soldered and encrypted to the board, so this is board-level work.
3 to 7 business days for board cases
Diagnose My PhoneQuoted after the diagnostic and before any recovery work begins, never from a price list.
General diagnostics free
Start FreeA drive that is 90 percent recoverable today can be 40 percent recoverable after a weekend of attempts.
A mechanical drive with failing heads damages the platter surface it is trying to read, and every retry does more of it.
Consumer tools write their own data and keep the drive spinning for hours, which is the most common way people lose data permanently before reaching a shop.
If a machine prompts to initialize or format a disk, decline. Accepting turns a recoverable partition into a much harder one.
Photos, a document folder, a QuickBooks file, or a whole profile are very different jobs. Telling us what matters lets us target it.
Five failure types, with very different odds attached.
Clicking, grinding, drives that appear then vanish, or a machine that hangs at boot retrying reads. Imaging what still reads comes before anything else.
Solid state drives usually vanish from the system outright instead of degrading gradually. Some controller failures are recoverable and some are not.
Storage is soldered to the board and encrypted to it, so recovery means repairing enough of the device to boot. A phone with a dead board is the hardest case here.
Recoverable in many cases where corrosion has not reached the storage or the encryption hardware. Time matters more here than anywhere else. See water damage repair.
Healthy hardware means the odds are good, and they get worse the more the drive is used afterward.
A clicking drive gets one clean attempt, so it should be the first one.
Book a RecoveryRecovery is the one job where the wrong answer costs more than the right price.
General diagnostics free. Deep diagnostics $25 to $50 for phones and $75 to $100 for computers, with results in 1 to 3 business days.
Board cases 3 to 7 days
Set by the failure and quoted after the diagnostic.
Some data is not recoverable at any price, and some recoveries cost more than the data is worth to you. We would rather lose the job than take money for an outcome we do not expect to reach.
Cases needing a cleanroom are beyond any local shop, and if yours is one we say so instead of experimenting with it.
Recovered data comes back on media you keep, and we will talk through a backup so this does not happen twice.
Every power cycle costs you data, so bring the drive in powered off.
Start the DiagnosticStop using it and bring it in powered off. Every additional power cycle risks the data you want back.
Not on a failing drive. Consumer tools write their own data and keep the drive spinning for hours, which is the most common way people lose data permanently before reaching a shop.
Recovery pricing is set by the failure, so we do not publish it. Diagnostics are $75 to $100 for computers and $25 to $50 for phones, and you get the price before any recovery work begins.
Sometimes. On modern phones the storage is soldered and encrypted to the board, so recovery means repairing enough of the device to boot, which is board-level work.
2409 W Kenosha St, Suite 137, Broken Arrow, OK 74012. Monday to Friday 10am to 7pm, Saturday 12pm to 6pm.
Get a Free Quote Call (918) 883-8293